Our Service Model
Our process is designed so you can start your procedure from the United States and stay in constant communication throughout your case.
Our process combines document review, coordination with Mexican authorities, and periodic updates on your case file. This process is designed so that you, from the United States, have full visibility into every stage of the procedure without needing to travel to Mexico.
Our process: how each case file is organized
Our methodology is designed so you have clarity from the start.
Request
We receive your request and the particular needs of your case.
Documentation
We review the available documentation and what still needs to be gathered.
Management
We carry out the procedures with the authorities or professionals in Mexico.
Follow-up
We keep you informed about relevant progress on your case.
Result
We deliver the document, result, or report.
Professional fees, kept separate from official costs
Professional fees are presented independently from the official costs and fees that may arise during the process.
This lets you know exactly which amounts correspond to the professional service and which correspond to authorities, registries, certifications, courier services, or other third parties.
- Scope of work defined in writing
- Clear professional fees
- Official costs estimated separately
- Documentation and timeline shared from the start
What you need to start your process with us
Case identification
We need to know which document or procedure you want to resolve (for example, a birth certificate, a divorce, or an asset investigation) and, if you have it, any related prior document.
Location of the procedure in Mexico
Since most procedures are handled at the state level, it helps to know which Mexican state and municipality the original event took place in: birth, marriage, or property registration.
Availability to answer questions
During document review we may need to confirm a detail with you; staying reachable keeps the process moving faster.
From request to delivery
The same model applies to each of our services.
Initial contact
We receive the request and learn the particular needs of the client.
Case review
We analyze the available information and documentation to determine the scope.
Service proposal
We present scope, fees, estimated official costs, documentation, and timeline.
Engagement
Once the proposal is accepted, we formalize the relationship and needed authorizations.
Management in Mexico
We handle the process with the authorities, registries, or professionals involved.
Status updates
You receive information about relevant progress on your case.
Delivery
Once the process concludes, we deliver the document, result, or report.
Services that follow this same model
Let’s start with the first step: tell us about your case
Mexico is where the procedure takes place. The United States is where our clients are. We connect both.